A specialized team of interpreters can be commissioned and trained to provide information directly to your customers via the telephone and/or video conferencing. The system is seamless and invisible to the client, creates significant cost savings and efficiencies and provides an excellent level of customer service. This service is a good fit for public reception, providing messages, general information, service booking and service preparation.
Language Link requires the establishment of a toll free phone number, with mail boxes in multiple languages, where clients call in and leave messages that will be handled by our coordinator and interpreters. Interpreters can be trained by one of your staff to handle complete interactions with your clients, allowing them to represent your company more effectively.
Clients dial the toll free number and choose their preferred language. They can then leave messages to inquire about your products or services, to place an order, or to get information on a special event sponsored by your company, in their own language. An interpreter calls the client and responds to queries in your client's language.
Is your business ready?